Troubleshooting macOS Kernel Panics: Resolving Issues with Kernel Extensions
Alex Alman
Posted on October 15, 2023
Introduction
macOS is known for its stability and reliability, but, like any operating system, it can encounter problems. One of the most dreaded issues macOS users can face is the kernel panic, a sudden system crash that disrupts productivity and can leave you scratching your head.
In this post, we'll delve into the mysterious world of kernel panics, specifically focusing on kernel extensions (KEXTs), which can be a common source of these crashes. We'll also share a personal experience of troubleshooting a stubborn kernel panic that appeared to be caused by KEXTs. Some of the symptoms i encountered was when i booted up my mac it started right away and right after i login, the screen just went black despite the fans working and the keyboard lights on. Even after a fresh restart/reboot the result was the seem.
Identifying the Problem
Kernel panics can be caused by various factors, including hardware problems, software conflicts, and outdated or incompatible KEXTs. These KEXTs are vital components of the macOS system, helping it interact with hardware and software at a low level.
If you've encountered a kernel panic, you're not alone. The panic report typically provides a backtrace that includes information about the KEXTs and dependencies involved in the crash. For example, a report might include references to extensions like com.apple.nvidia.driver.NVDAResman
or com.apple.driver.AppleACPIPlatform
.
Exploring Solutions
When I encountered a recurring kernel panic on my Mac, I tried all the obvious solutions. I checked for system updates, ran diagnostics on my hardware, and even booted into Safe Mode with the hope of disabling any problematic third-party KEXTs. However, the problem persisted, and I was at a loss as to how to proceed. i tried resetting NVRAM or event the CMS as well but nothing seemed to make the error go, away...
A Breakthrough
Frustrated and with a non-functional Mac, I decided to take a different approach. First you will need to boot your Mac into Safe Mode. Assuming your Mac is turned off, Hold the Power button and press the Shift Button until the Login Window shows up. Login and you should be able to see on the top bar "Safe Mode". Then we are ready for business.
Inspecting the KEXTs in the /Library/Extensions
directory, I noticed that some of them appeared outdated and incompatible with my current macOS version. These outdated KEXTs had dates significantly older than the system update I was running. It was clear that they needed attention.
I also noticed an error message indicating that a third-party KEXT was preventing my machine from booting properly. It was at this point that I realized these older KEXTs were the likely culprits behind the recurring kernel panic.
Managing the Extensions
So, I decided to take action. I began by identifying the problematic KEXTs, which involved reviewing crash logs, error messages, and system logs that pointed to specific extensions.
Next, since i was using a Mac pc, i moved to the Extensions directory "/Library/Extensions". I uninstalled all the old KEXTs and other extensions since most of them were about from 2017. And my MacOS was most likely recently updated.
Removing the old kernel extensions requires terminal command
sudo rm -rf /Library/Extensions/
Note: This code will remove all the third party kernel extensions except ones from the Mac it's self.
But if you know the exact kernels causing the error then specify it in the command i.e
sudo rm -rf /Library/Extensions/com.example.extension.kext
But I didn't stop there. To ensure that my system recognized these changes, I also took care to rebuild the kernel extension cache. This final step, along with a system reboot, resolved the issue. In terminal i typed the command
sudo kextcache -i /
and wait for a short while.
Kernel panics can be perplexing, and resolving them may require some detective work. As I discovered through my own experience, outdated or incompatible kernel extensions can often be the root cause. While I tried many obvious solutions initially, it was the recognition of the problematic extensions and their subsequent replacement that ultimately got my Mac back up and running.
If you're dealing with kernel panics and can't seem to pinpoint the issue, don't give up. Take the time to investigate your KEXTs, consult the developers, and make sure you have updated, compatible extensions. As always, remember to back up your data and exercise caution when making changes to your system. With the right approach, you can restore stability and peace of mind to your macOS experience.
Posted on October 15, 2023
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October 15, 2023