I get locked out of github 2 factor authentication of github. I know my username and password. My country isn't listed in github messaging region. so i have to use other app like 'Authy' to get 2fa code. When i reinstall 'Authy' app i cant find the github acc that was connected in github. i also lost the recovery code that github has given me at the time of enabling 2fa.

So, as matter of fact i requested github to cancel my 2fa and i got the email that they will take 3-5 business days but it been 10 days. i haven't heard anything from github. i really need to access my github acc. anyone of you have faced this issue previously?