Microsoft 365 Certified: Administrator Expert

Certification details
If you’re an administrator who deploys and manages Microsoft 365 and performs Microsoft 365 tenant-level implementation and administration of cloud and hybrid environments, this certification is designed for you.

As a Microsoft 365 administrator, you:

• Function as the integrating hub for all Microsoft 365 workloads.
• Coordinate across multiple Microsoft 365 workloads.
• Work with architects and other administrators responsible for workloads, infrastructure, identity, security, compliance, endpoints, and applications.

As a candidate for this certification, you have functional experience with all Microsoft 365 workloads and Microsoft Entra ID, and have administered at least one of these. You should also have a working knowledge of the following:

• Networking
• Server administration
• DNS
• PowerShell

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Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate

Overview
As a candidate for this certification, you’re responsible for planning, deploying, configuring, maintaining, and troubleshooting:

• Microsoft Teams Phone
• Meetings
• Personal and shared space devices, including Teams Rooms and Microsoft Surface Hub

As a collaboration communications systems engineer, you have a fundamental understanding of networking, telecommunications, audio/visual and meeting room technologies, and identity and access management. You’re proficient in managing and monitoring Teams Phone, meetings, and certified devices by using:

• Microsoft Teams admin center
• PowerShell
• Microsoft Teams Rooms Pro Management portal
• Microsoft Call Quality Dashboard
• You deploy and configure Teams Phone with Public Switched

Telephone Network (PSTN) connectivity through:

• Teams Calling Plans
• Operator Connect
• Teams Phone Mobile
• Direct Routing

You work with:

• Teams administrators
• Microsoft identity and access administrators
• Microsoft 365 administrators
• Owners of other workloads, including facilities managers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solution providers

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Microsoft 365 Certified: Endpoint Administrator Associate

Overview
As a candidate for this certification, you have subject matter expertise deploying, configuring, protecting, managing, and monitoring devices and client applications in a Microsoft 365 environment. You’re responsible for:

• Managing identity, security, access, policies, updates, and apps for endpoints.
• Implementing solutions for efficient deployment and management of endpoints on various operating systems, platforms, and device types.
• Implementing and managing endpoints at scale by using Microsoft Intune, Windows 365, Windows Autopilot, Microsoft Defender for Endpoint, and Microsoft Entra ID.

As an endpoint administrator, you collaborate with architects, Microsoft 365 administrators, security administrators, and other workload administrators to plan and implement a modern workplace strategy that meets the business needs of an organization.

You must have experience with Microsoft Entra ID and Microsoft 365 technologies, including Intune, as well as strong skills and experience in deploying, configuring, and maintaining Windows client and non-Windows devices.

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Microsoft 365 Certified: Fundamentals

Overview
This certification is designed for you, if you’re looking to demonstrate foundational-level knowledge of cloud-based solutions to facilitate productivity and collaboration among on-site, remote, and hybrid workers. As a candidate, you may:

• Have knowledge of cloud-based solutions.
• Be new to Microsoft 365.

You can use this certification to prepare for other Microsoft certifications, but it’s not a prerequisite for the related ones.

As a candidate, you should be able to recommend Microsoft 365 solutions that address common organizational IT challenges. You should understand how Microsoft 365 solutions:

• Improve productivity.
• Facilitate collaboration.
• Optimize communications.
• Help secure data.
• Identity and facilitate compliance.

You should be able to recommend solutions for:

• Endpoint and application management
• Desktop virtualization
• Automated operating system deployment
• Reporting and analytics

You should be familiar with Microsoft 365 licensing, deployment and migration assistance, and support options for organizations looking to maximize their investment in the cloud.

You may be eligible for ACE college credit if you pass this certification exam. See ACE college credit for certification exams for details.

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Microsoft 365 Certified: Teams Administrator Associate

Overview
As a Microsoft Teams administrator, you manage and maintain internal and external collaboration and communication solutions using Teams and Microsoft 365.

You’re responsible for configuring and managing teams, channels, chat, apps, calling, meetings, and events. You manage:

Phone numbers and services for Teams Phone.
Operational aspects of Teams clients and devices.
You collaborate with owners of other workloads, including:

• Networking
• Identity
• Licensing
• Information management
• User adoption

You work with collaboration and communication system engineers to implement advanced Teams Phone and Teams Rooms scenarios. You plan and implement governance, security, and compliance for Teams.

As a candidate for this certification, you should have a working knowledge of Microsoft 365 services, including:

• Microsoft 365 groups
• Microsoft SharePoint Online
• OneDrive
• Exchange
• Microsoft Entra ID

You should understand the options for integrating and extending Teams with other apps, including:

• Microsoft Viva
• Power Platform
• Third-party apps
• Custom apps

You may be eligible for ACE college credit if you pass this certification. See ACE college credit for certification exams for details.

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