What the Hacker News Front Page did for my app

garysieling

Gary Sieling

Posted on June 6, 2017

What the Hacker News Front Page did for my app

On Sunday night, I posted a "Show HN", for a side project https://www.findlectures.com:

HN Submission

Luckily, I made it to the front page before WWDC coverage started. While the site was on the front page, I had roughly 50 concurrent users at any point.

HN Traffic

Previously the site was featured on TNW and Lifehacker, roughly concurrently, which was about double the traffic from HN:

TNW and LifeHacker Traffic

Side projects by their nature tend not to be polished - during this event, the folks on HN reported roughly fifteen issues, including a critical CSS issue on mobile, and an out of memory error on my Solr server.

During the previous traffic spike, I gained an appreciation for being able to quickly deploy changes (basically, use Heroku), so I was able to fix these quickly.

Since the last spike I have been instrumenting the site to get more feedback, which really paid off.

I have an email list of my "best of" talks, and on sign-up, it asks people if they have favorite speakers, or topics of interest.

Email Signups

Of email signups, 50% fill out the feedback form, which is about 100 times higher than I expected. From Hacker News, I got about 75 messages recommending speakers I should index.

Typeform Image

Most of these notes were positive. A few were less so, and it's important to remember that is difficult for commenters to be empathetic through a screen, so a few people will forget that there are real people behind a project.

Typeform Image of a piece of feedback

In the emails I send out, I also request feedback on the individual emails. On average 1% of recipients use this each week. I got an 3-4 notes from Hacker News readers who signed up, which is higher than normal (if you want to replicate this, use this awesome demo from codepen).

In Email Feedback

I recently added an functionality to get feedback on individual videos. There was no way to know if anyone would use this, but during this traffic spike, I was pleased to see several people make it through the different paths.

Video Feedback

In Email Feedback

Negative Video Feedback

I'm also logging how far people get into videos, in Google Analytics, hoping that I can eventually train a machine learning model to improve the ranking:

Google Analytics Events

In the end, the effect of the HN Front Page is over a hundred pieces of qualitative feedback, as well as several bits of data that I can use to improve the site for the future.

💖 💪 🙅 🚩
garysieling
Gary Sieling

Posted on June 6, 2017

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